We are pleased to offer funded training opportunities to employees of 精东传媒 member businesses.
As a member, you can access fully funded accredited training like HABC Emergency First Aid at Work and HABC Level 2 Principles of Fire Safety.
We also have a range of online short courses which you can complete at any time from any location. These include Equality and Diversity, GDPR, and DrinkAware.
If you鈥檙e unsure whether you are a member, please check our member directory or contact us.
Terms and conditions apply.
FULLY FUNDED TRAINING
HABC Emergency First Aid at Work
A 1-day course fully accredited course suitable for nominated first aiders in the workplace. Due to practical assessment, the course is held in person at Cardiff and Vale College.
The provision of first aid in the workplace saves lives. It can prevent minor problems or injuries from becoming major ones; it helps employers reduce costs from injury and it is a legal obligation for every single employer to make sure that their employees receive the right first aid care in the workplace.
Topics include:
- Health and safety (first aid) regulations
- Managing an incident
- The priorities of first aid
- Treatment of an unconscious casualty
- Resuscitation
- Shock
- Choking
- Seizures
- Bleeding
- Common workplace injuries
Scheduled courses:
September 16th – SOLD OUT
October 14th – SOLD OUT
Sight Loss Awareness Training
Currently, there are 111,000 people in Wales living with sight loss, and this number is expected to double over the next 25 years. This Sight Life workshop will equip your staff with the skills, knowledge, and confidence needed to address the challenges posed by this growing population.
October 17th –
HABC Level 2 Principles of Fire Safety
A 1 day fully accredited course teaching delegates the principles of fire to mitigate against the risk of fire. This course is held in person at Cardiff and Vale College.
This course offers a comprehensive guide to best practice when it comes to fire safety. Ideal for managers, supervisors, team leaders, fire marshals and staff working in any area where there is a potential risk of fire.
Topics include:
- hazards, risks, and means of escape
- common causes of fire in the workplace
- hazards during or after a fire
- how fire can spread
- the steps within a fire risk assessment
- the types and uses of fire-fighting equipment
- the role of fire wardens in the workplace
Scheduled courses:
TBC
Conflict Management
A 1-day course designed to provide the skills necessary to identify confrontational behaviour and through the combination of observation, communication, threat and risk assessment, enable course participants to take control of confrontational situations. Recommended for employees that work in customer-facing environments. This course is held in person with an experienced trainer. Delegates will receive certificates of attendance on completion of this course.
Topics include:
- Open discussion on risks associated with the workplace
- Health and Safety legislation in relation to workplace violence
- Effective use of body language and communication skills in confrontational situations
- 鈥楩ight or Flight鈥 – the bodies natural response to stress
- Managing confrontation through distractions and interpersonal skills
- Legislation in respect of self-defence
- Skills Practice 鈥 dealing with abuse, threat, and confrontational situations
- Basic Breakaway/Self Defence skills (Optional)
- Formulating effective incident reports – aimed at identifying risks and providing a detailed account of a situation
Scheduled courses:
November 11th – SOLD OUT
Child Sexual Exploitation and County Lines Awareness Training
Cardiff Against Business Crime, 精东传媒, British Transport Police and Crime Stoppers Cymru/Wales are working in partnership to deliver awareness training on child sexual exploitation and county lines drug trafficking. The training is tailored for hoteliers and is recommended for all housekeeping and reception staff.
The training can be accessed online by watching a 10-minute awareness video.
The course can also be delivered in person for groups of around 15-20. Please get in touch with info@forcardiff.com to express your interest.
Fully Funded E-learning
30 minute targeted e-learning that can be completed at a time that suits you. Ideal for staff at all levels. The e-learning is designed by Highfield and delegates will receive an e-certificate on completion of the course.
GDPR
General Data Protection Regulation (GDPR) legislates on how businesses store and process data. Ensuring that your organisation is up to speed with the GDPR is essential, not only to protect your clients鈥 data, but also to protect your business from fines, penalties, and reputational damage. It is recommended for any employee responsible for handling data or managing/ accessing databases.
Areas Covered
- What GDPR is, and how it affects how your business collects data
- The principles behind how you should process client data
- The rights of individuals over their data, including subject access requests and the right to be forgotten
- The GDPR requirements for your organisation
- What data and personal data is
- Data breaches and penalties
To register for this course please email andrew@forcardiff.com
Equality and Diversity
Learners on the course will understand what is meant by the term equality and diversity, and the consequences of inequality. It will equip learners with the tools to promote inclusion and create fairer workplaces. Finally, learners will learn the legal and moral frameworks that govern equality and diversity.
Areas Covered
- What is meant by the term equality and diversity?
- Consequences of inequality
- Human rights
- The Equality Act
- Inclusive and exclusive models of society
- Promoting inclusion
- Creating fairer workplaces
To register for this course please email andrew@forcardiff.com
Managing Conflict
Effective conflict management can improve engagement amongst employees, ensure that customer experience is not tarnished, and create better relationships, both internally and with customers, that result in a more talented, productive workforce.
Areas Covered
- What is workplace conflict?
- Responses to conflict
- Cultural differences
- Different ego types
- Breakdowns in communication
- The behavioural cycle
- The PEACE model
- Conflict with customers
- The HEAT technique
- Patterns of behaviour
- Distance zones
- Physical conflict warning and danger zones
- Impact factors
- The BAP strategy
To register for this course please email andrew@forcardiff.com
Drinkaware – Support Crew
Recommended for employees working in licensed premises. It introduces learners to methods of spotting and tips in supporting customers who may be vulnerable due to alcohol. Delegates will receive an e-certificate on completion of the course. This course is supported by the Cardiff Licensees Forum.
To register for this course please email andrew@forcardiff.com
Training Terms and Conditions
We have introduced training terms and conditions to ensure fair access to funded training and make sure businesses get the most out of their membership.
Our training programme is only available to employees that work at 精东传媒 member businesses which are businesses that pay an annual BID levy to 精东传媒. If you鈥檙e unsure whether your business is a member, please check our member directory or get in touch. Businesses that have not paid their BID levy for the previous financial year will not be eligible to access training.
Businesses are limited to two spaces per training session and five spaces per course over a 12 month period. For example, a business is entitled to two spaces on a HABC Emergency First Aid at Work course in January but is limited to six spaces over the course of a year.
A cancellation fee applies to bookings that are cancelled within 5 working days of the course date and to bookings that fail to show.
To read our full terms and conditions, download your copy here.
Booking Process
Please register for your course by clicking the registration buttons above. Registrations are completed on Eventbrite. Details of the delegates you would like to sign-up will be required. Once you have registered your interest, we will verify that the delegates work for a 精东传媒 member business and send further information on how to book your place. Members will be required to agree to our terms and conditions to confirm their booking.
Contact Us
Our member training programme is demand led and based on the need of member businesses. If you would like to suggest an addition to our training programme, please contact us. If you have any questions about our member training programme, booking process or terms and conditions, please contact us by emailing info@forcardiff.com.